Cookies Policy

1. What cookies are

Cookies are small text files that a website stores on your computer, tablet, mobile phone or another internet-connected device. They allow the website to recognise a device and remember certain information about a visit. Cookies do not usually contain information that directly identifies you, such as your full name or contact details. However, information collected through cookies may be linked with account, device or usage information that we hold, where this is permitted and necessary.

Some cookies are placed directly by Slotlounge Casino. Other cookies may be placed by service providers that help us operate, protect, measure or improve the website. These third-party cookies may collect information about your activity on our website and, in some cases, activity across other websites or services. The use of third-party cookies is subject to the relevant provider’s own privacy information and settings.

We may also use technologies that perform a similar function to cookies. These can include pixels, tags, software development kits, local storage and device identifiers. For simplicity, this policy refers to cookies and similar technologies together as “cookies”.

How long cookies remain

A session cookie is normally deleted when you close your browser. A persistent cookie remains on your device for a set period or until you delete it. The period can vary depending on the purpose of the cookie. Some cookies are used only for a single visit, while others help us remember choices or recognise a returning device over a longer period.

2. Why we use cookies

The types of cookies used on the website may change over time as our services, technology and legal requirements develop. In general, cookies are used for the following purposes:

• Strictly necessary cookies: These support core website functions, including page navigation, secure areas, account access, session management and the delivery of requested services. The website may not operate properly without these cookies.
• Security and fraud prevention cookies: These help us identify unusual activity, protect accounts and transactions, reduce misuse and support the integrity of our gambling services. They may help detect automated activity, attempted account abuse or other security risks.
• Preference cookies: These remember choices such as language, region, display settings or cookie preferences. They are intended to make future visits more convenient and consistent.
• Performance and analytics cookies: These help us understand how visitors use the website, which pages are visited and whether pages or features work as expected. The information can be used to identify technical issues and improve website performance.
• Functionality cookies: These support enhanced features and may help provide a more personalised experience based on choices you make while using the website.
• Advertising and marketing cookies: Where used and permitted, these may help measure campaigns, limit repeated advertising and show information that is more relevant to your interests. Such cookies may be controlled through our consent tools or your browser settings.

Cookies do not determine whether you can gamble responsibly, and they do not replace safer gambling controls. Account restrictions, deposit limits, time-outs, self-exclusion and other responsible gambling tools operate under their own rules and processes. You should use those tools whenever you feel that gambling is becoming difficult to control.

Information that may be collected

Depending on the cookie and how you use the website, information may include your device type, browser type, operating system, approximate location, internet protocol address, pages viewed, links selected, visit times, referral source, preferences and interactions with website features. We may also receive information about whether a page or message was opened or whether a feature was used. We use this information for the purposes explained in this policy and our Privacy Policy.

3. Managing and disabling cookies

You may be able to manage cookies through the cookie banner, preference centre or other controls made available on the website. You can usually choose whether to accept certain categories of non-essential cookies. If you change your preferences, the update may apply only to the browser or device used to make the change. You may need to repeat the process on another device or browser.

Most web browsers also allow you to view, block, delete or restrict cookies through their settings. The method differs between browsers and devices. Browser help pages normally explain how to manage these controls. You may also be able to manage certain advertising preferences through tools offered by relevant industry bodies or technology providers.

If you disable or delete cookies, some parts of the website may not work as intended. You may be unable to sign in, remain signed in, use account features, complete certain security checks or retain your preferences. Blocking cookies may also affect the accuracy of website analytics and the performance of selected features. Strictly necessary cookies generally cannot be disabled through the website’s preference controls because they are required to provide the services you request.

Where a cookie preference tool is available, it may record your consent or refusal so that we do not repeatedly ask you to make the same choice. This record may itself involve a small cookie or similar technology. Withdrawing consent does not affect processing that took place before withdrawal, and it does not necessarily remove information already collected. You can contact us through the available website channels if you have questions about a preference or request.

Do not track signals

Some browsers offer a “Do Not Track” setting. Because there is not always a common technical standard for interpreting this signal, the website may not respond to every such setting. You can still manage cookies through the controls described in this policy, your browser settings and any available third-party preference tools.

4. Updates, privacy and contact information

This policy may be updated from time to time to reflect changes to the cookies we use, the services available on the website, technology, legal obligations or our operating practices. When we make a significant change, we may provide notice through the website or by other appropriate means. The date or version shown on the current online policy should be treated as the applicable version.

Our Privacy Policy provides further information about how personal information is collected, used, stored, disclosed and protected. It also explains any rights and choices that may apply to you under Australian privacy law and other applicable requirements. This Cookies Policy does not limit any rights you may have under those laws.

If you have a question about cookies, privacy or the operation of the website, please use the contact or support options made available on the Slotlounge Casino website. Do not include unnecessary sensitive information in a general enquiry. For account, payment or responsible gambling matters, use the relevant secure account or support process where one is provided.

By using the website after this policy has been made available, you accept the use of cookies that are strictly necessary for the website and services to operate. Where consent is required for other categories, those cookies will be used in accordance with your selected preferences and applicable law.